PRIVACY NOTICE
Last updated January 1st, 2023
Thank you for choosing to be part of our community at Techclus Global Services LTD
(“Company”, “we”, “us”, “our”). We are committed to protecting your personal
information and your right to privacy. If you have any questions or concerns about
this privacy notice, or our practices with regards to your personal information, please
generally, use any of our services (the “Services”, which include the Website), we
appreciate that you are trusting us with your personal information. We take your
privacy very seriously. In this privacy notice, we seek to explain to you in the clearest
way possible what information we collect, how we use it and what rights you have in
relation to it. We hope you take some time to read through it carefully, as it is
important. If there are any terms in this privacy notice that you do not agree with,
please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which,
as described above, includes our Website), as well as, any related services, sales,
marketing or events.
Please read this privacy notice carefully as it will help you understand what we
do with the information that we collect.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register
on the Website, express an interest in obtaining information about us or our products
and Services, when you participate in activities on the Website or otherwise when
you contact us.
contact us at admin@techclus.com.
When you visit our website www.techclus.com (the “Website”), and more
The personal information that we collect depends on the context of your interactions
with us and the Website, the choices you make and the products and features you use.
The personal information we collect may include the following:
Personal Information Provided by You. We collect names; phone numbers; email
addresses; mailing addresses; usernames; contact preferences; and other similar
information.
All personal information that you provide to us must be true, complete and accurate,
and you must notify us of any changes to such personal information.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business
interests, the fulfilment of our contract with you, compliance with our legal
obligations, and/or your consent.
We use personal information collected via our Website for a variety of business
purposes described below. We process your personal information for these purposes
in reliance on our legitimate business interests, in order to enter into or perform a
contract with you, with your consent, and/or for compliance with our legal
obligations. We indicate the specific processing grounds we rely on next to each
purpose listed below.
We use the information we collect or receive:
▪ To facilitate account creation and logon process. If you choose to link your
account with us to a third-party account (such as your Google or Facebook
account), we use the information you allowed us to collect from those third
parties to facilitate account creation and logon process for the performance of
the contract.
▪ To post testimonials. We post testimonials on our Website that may contain
personal information. Prior to posting a testimonial, we will obtain your
consent to use your name and the content of the testimonial. If you wish to
and be sure to include your name, testimonial location, and contact
information.
▪ Request feedback. We may use your information to request feedback and to
contact you about your use of our Website.
▪ To enable user-to-user communications. We may use your information in
order to enable user-to-user communications with each user’s consent.
update, or delete your testimonial, please contact us at admin@techclus.com
▪ To manage user accounts. We may use your information for the purposes of
managing our account and keeping it in working order.
▪ To send administrative information to you. We may use your personal
information to send you digital product, service and new feature information and/or
information about changes to our terms, conditions, and policies.
▪ To protect our Services. We may use your information as part of our efforts
to keep our Website safe and secure (for example, for fraud monitoring and
prevention).
▪ To enforce our terms, conditions and policies for business purposes, to
comply with legal and regulatory requirements or in connection with our
contract.
▪ To respond to legal requests and prevent harm. If we receive a subpoena or
other legal request, we may need to inspect the data we hold to determine how
to respond.
▪ Fulfil and manage your orders. We may use your information to fulfil and
manage your orders, payments, returns, and exchanges made through the
Website
▪ Administer prize draws and competitions. We may use your information to
administer prize draws and competitions when you elect to participate in our
competitions.
▪ To deliver and facilitate delivery of services to the user. We may use your
information to provide you with the requested service.
▪ To respond to user inquiries/offer support to users. We may use your
information to respond to your inquiries and solve any potential issues you
might have with the use of our Services.\
▪ To send you marketing and promotional communications. We and/or our
third-party marketing partners may use the personal information you send to us
for our marketing purposes, if this is in accordance with your marketing
preferences. For example, when expressing an interest in obtaining information
about us or our Website, subscribing to marketing or otherwise contacting us,
we will collect personal information from you. You can opt-out of our
marketing emails at any time (see the “WHAT ARE YOUR PRIVACY
RIGHTS” below).
▪ Deliver targeted advertising to you. We may use your information to develop
and display personalized content and advertising (and work with third parties
who do so) tailored to your interests and/or location and to measure its
effectiveness.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to
provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
▪ Consent: We may process your data if you have given us specific consent to
use your personal information for a specific purpose.
▪ Legitimate Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests.
▪ Performance of a Contract: Where we have entered into a contract with you,
we may process your personal information to fulfill the terms of our contract.
▪ Legal Obligations: We may disclose your information where we are legally
required to do so in order to comply with applicable law, governmental
requests, a judicial proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
▪ Vital Interests: We may disclose your information where we believe it is
necessary to investigate, prevent, or take action regarding potential violations
of our policies, suspected fraud, situations involving potential threats to the
safety of any person and illegal activities, or as evidence in litigation in which
we are involved.
More specifically, we may need to process your data or share your personal
information in the following situations:
▪ Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes
outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting or other legal requirements). No purpose in
this notice will require us keeping your personal information for longer than the
period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate technical and organizational security measures
designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security, and improperly
collect, access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and from
our Website is at your own risk. You should only access the Website within a secure
environment.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18
years of age.
We do not knowingly solicit data from or market to children under 18 years of age.
By using the Website, you represent that you are at least 18 or that you are the parent
or guardian of such a minor and consent to such minor dependent’s use of the
Website. If we learn that personal information from users less than 18 years of age
has been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we may
have collected from children under age 18, please contact us at support@techclus.com
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area, you have rights
that allow you greater access to and control over your personal information. You
may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification or erasure; (iii)
to restrict the processing of your personal information; and (iv) if applicable, to data
portability. In certain circumstances, you may also have the right to object to the
processing of your personal information. To make such a request, please use the
contact details provided below. We will consider and act upon any request in
accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the
right to withdraw your consent at any time. Please note however that this will not
affect the lawfulness of the processing before its withdrawal, nor will it affect the
processing of your personal information conducted in reliance on lawful processing
grounds other than consent.
If you are a resident in the European Economic Area and you believe we are
unlawfully processing your personal information, you also have the right to complain
to your local data protection supervisory authority. You can find their contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy rights, you may email us at
Account Information
If you would at any time like to review or change the information in your membership account or
terminate your account, you can:
▪ Log in to your account settings and update your user account.
admin@techclus.com.
support@techclus.com.
▪ Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our Terms of Use and/or comply with applicable legal
requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list
at any time by clicking on the unsubscribe link in the emails that we send or by
contacting us using the details provided below. You will then be removed from the
marketing email list — however, we may still communicate with you, for example to
send you service-related emails that are necessary for the administration and use of
your account, to respond to service requests, or for other non-marketing purposes. To
otherwise opt-out, you may:
▪ Access your account settings and update your preferences.
▪ Contact us using the contact information provided.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities monitored
and collected. At this stage no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not currently respond
to DNT browser signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights
regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law,
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using the contact
information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with the Website, you have the right to request removal of unwanted data that you
publicly post on the Website. To request removal of such data, please contact us
using the contact information provided below, and include the email address
associated with your account and a statement that you reside in California. We will
make sure the data is not publicly displayed on the Website, but please be aware that
the data may not be completely or comprehensively removed from all our systems
(e.g. backups, etc.).
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated “Revised” date and the updated version will be effective as
soon as it is accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy notice frequently
to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
TECHCLUS GLOBAL SERVICES LTD
Suite D51 Asokoro Modern Market
By Mogadishu Cantonmnet
Asokoro
Abuja FCT Nigeria
West Africa
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM YOU?
support@techclus.com or by post to:
Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that information, or
delete it in some circumstances. To request to review, update, or delete your personal
information, please submit a request form by clicking here. We will respond to your
request within 30 days.
